Tourism English Online

Commercial Letter


Dear Sir or Madam, ( quand on ne connait pas le destinataire)

Dear Madam, (femme dont on ne connait pas le nom)

Dear Sir,(homme dont on ne connait pas le nom)

Dear Mrs Burke, (une connaissance)

Dear Mr Hill, (une connaissance)

Dear John, (amical)

My dearest Lisa, ( affectueux)

Hi Maureen, (mail ou lettre familier)

Hello Peter, (mail ou lettre familier)

To whom it may concern


Thank you for your letter dated 23 October 2013

Further to our discussion of the 10th of May

Further to our conversation, I would like to confirm

Further to you request, please find enclosed our catalogue and price list

This is to inform you that I will not be able available next Monday. Could we please postpone our meeting until Thursday

I'm pleased to confirm our appointment for 9.30am on Tuesday 7th January

Following our meeting last week, please find enclosed the list of our dealers

I've just received your letter and I would like to thank you for you interest in our products

In response to your letter dated 19 April 2013

This is to acknowledge the receipt of

I would like to introduce you to our company. We are

We are very happy to announce that our new representative, John Dee, will contact you soon

I am writing to inform you that

I am writing to express

I was wondering if we could meet sometime in June to discuss

I am writing to confirm my telephone call of this morning

I am writing in reply to your letter of 4 September regarding

I am writing to thank you for

I am writing to you on the recommendation of

Thank you for your email (email)

Please find attached the documents (email)


The enclosed documents give details of our range of products

We are pleased to inform you that we are sending you, under separate cover, the documentation requested on our latest products.

As indicated in our catalogue, we offer a complete range of services

I will be at the office tomorrow, if you could phone me at

I was wondering if we could meet next week to discuss

We wish to assure you that our technical services are of the highest standard

Please send us your payment terms and conditions

Of your proposed dates Monday 5th suits us best

I am pleased to confirm that I will be available next Monday

On page 5 of your document we noticed that

Please could you explain the points listed below

I heard of your company through

Company X gave us your name as a reference

Please could someone from your company come and demonstrate your new product

Could you please send us some samples

I've been looking at this year's sales figure

Don't hesitate to contact me if you have any questions

We are informing our customers that


I look forward to hearing from you as soon as possible

I look forward for your response

I look forward to hearing from you in the very near future

Looking forward to speaking to you again soon (mail)

Hoping to hear from you soon

Please could you keep me informed

Please contact us if you have any questions

If you need further information please contact me

Please let me know if you need more detailed information

Please don't hesitate to contact us if you have any queries

We remain at your disposal for any further information

I look forward to seeing you next Thursday

We look forward to receiving your order confirmation

Please feel free to come back to us with your comments

I would be grateful if you could send me a quick reply

Could you let us have it by return of post

Thanks in advance

We would be obliged if you could confirm your delivery date as soon as possible

Please acknowledge receipt of this email

I would like to take this opportunity to thank you for your interest in our company

Please contact us again if we can help in any way

We look forward to doing further business with you in the near future

We look forward to doing more business with you in the near future

We would like to thank you for the confidence you have shown in our company

We would like to express our gratitude for your patience during the recent difficutlies

I apologize for the inconvenience this may cause you

Please accept my apologies for (mail)

We are grateful for your understanding in this matter

I hope you find this quote meets your expectations

Thanking you in advance (email)

Thank you again for your order

Thank you in advance for your cooperation in this matter

Please e-mail as soon as possible to confirm (email)

Please give my best wishes to Tim


Yours faithfully (formel)(British English when you don't know the person's name)

Yours sincerely( formel)(British English when you know the name of the person)

Kind regards (mail formel)

Kindest regards (connaissance)

Best (lettre ou mail pour une connaissance)

All the best (lettre ou mail pour une connaissance)

With best wishes(ami)

With kind regards(ami)

With love (ami proche)

Love (ami proche)

Love to all ( pour des proches)

Bye for now

Cheers (mail familier)

Speak soon

See you soon(mail familier)

Take care (mail familier)


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